When it comes to customer service, we take it personally!
We’re a contemporary company utilizing state-of-the-art software infrastructure for managing complicated workflows with ease but we proudly and determinedly maintain our old fashioned approach when it comes to customer service.
When you contact customer services of a language services company, you prefer to talk to someone who will get your job done in the most efficient way.
For this reason, we do not utilize fancy telecommunications software with voice recordings saying “Push one for customer service, two for technical support, three for something else”.
When you place a call, you will be directly welcomed by a project manager who will address the issues regarding your task in hand and take personal responsibility for seeing the task in question right through to completion with a professional conduct.
It’s not very Finnish to advertise aloud but we have been repeatedly told by our clients that we are sustaining a terrific customer service while providing first class language services from translation to proof-reading and from interpretation to desktop publishing in a broad range of sectors.
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